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Pre-Orders

Talking Toy Labs Pre-Order Terms and Conditions

Last Updated: 26 Mar 2025

Thank you for your interest in pre-ordering our products! Please carefully review our Pre-Order Terms and Conditions before making your purchase. By placing a pre-order, you agree to the following terms and conditions.

1. General Terms

  • A pre-order allows you to purchase a product before it is officially released or restocked.

  • The estimated shipping date for pre-ordered products is provided at checkout but may be subject to change.

  • Pre-ordered products are reserved exclusively for customers who complete the checkout process and payment.

2. Payment & Charges

  • Pre-orders require full payment at the time of purchase, unless otherwise stated.

  • We accept credit/debit card, Apple Pay, and Google Pay.

  • If the final product price changes after you place a pre-order, your original purchase price remains locked in.

3. Shipping & Delivery

  • Pre-ordered products will be shipped as soon as they become available. Estimated shipping dates are subject to change due to manufacturing or supply chain delays.

  • If your order includes both in-stock and pre-ordered items, we will ship items separately.

  • You will receive a shipping confirmation email with tracking information once your pre-order ships.

4. Cancellations & Refunds

  • You may cancel your pre-order for a full refund, provided the order has not yet shipped.

  • If we are unable to fulfill your pre-order due to unforeseen circumstances, you will be notified, and a full refund will be issued.

  • If there is a significant delay in shipping, we will notify you, and you may request a cancellation and refund.

5. Product Availability & Changes

  • All pre-orders are subject to availability. If a product becomes unavailable, we will issue a full refund.

  • Product specifications, designs, or packaging may be updated before the official release. We will make reasonable efforts to communicate any major changes.

6. Customer Acknowledgment

By placing a pre-order, you acknowledge that:

  • You understand the estimated shipping date and that delays may occur.

  • You have reviewed and agree to these Pre-Order Terms and Conditions.

  • Your payment will be processed immediately (unless otherwise specified).

7. Contact Information

If you have any questions about your pre-order, please contact us at:
contact@talkingtoylabs.com

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